Introduction
 
 FRAGUYA is an intelligent software for computer telephone integrated system which is designed by an experienced and professional programmer to integrate a Company’s/ Organization's telephone and computer system to become an IVR that transfers the caller’s telephone into an organization extensions or database for directly accessing information and services. Interactive Voice Response (IVR) systems functionality links a phone system to a database to provide customers with 24-hour immediate access to information, via telephone.
 
 No knowledge of computer programming and minimal database knowledge is needed.
 This software is implemented in any windows version.
 IVR is an application generator that allows full connectivity to the most popular databases including Microsoft Access, Microsoft Fox Pro, Paradox or standard text files. IVR can be used to read information from, and write information to, databases, as well as query databases.

Faraguya Core Features:
 
 Recorded message provide important information to incoming callers. It also provides the needed management and monitoring services.
 Navigating voice menu trees made easy when callers interact with your telephone system to obtain and leave information.
 Faraguya software has many features could be chose by companies to meet their needs.
 There are several and others some of which are unique to individuals.